401 S Van Brunt St, Ste 405, Englewood, New Jersey, 07631
Patients are deeply divided here. While many praise the doctors for their medical expertise and bedside manner, the front office staff is a major pain point. Multiple reviews mention rude, dismissive, and unhelpful receptionists who make booking or getting answers a struggle. It is a classic case of great clinical care being overshadowed by poor administrative support.
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Try to use the patient portal for non-urgent requests to avoid the phone line frustration.
✓ What Works Well
✗ Areas to Improve
Doctors are spot on but the front desk is a nightmare
Great care if you can get past the gatekeepers
Staff makes you feel like a burden