Public Infrastructure · Tax Office

Comptroller of Maryland

110 Carroll St, Annapolis, Maryland, 21411

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

The consensus here is pretty rough. Most people find the office incredibly difficult to deal with, citing long hold times, unresponsive systems, and confusing bureaucracy. While a few lucky individuals have had positive experiences with specific staff members, the general sentiment is one of extreme frustration. It's a place people dread visiting or calling.

Our Review Process
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Newest
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Highest rating
20
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We analyze 62 public reviews for Comptroller of Maryland using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Process Ease 20/100
Staff Conduct 40/100
Pro Tip

If you have a complex issue, try visiting the Annapolis office in person rather than relying on phone or email.

Tax return processing
Payment services
Pros & Cons

✓ What Works Well

  • Helpful staff if you can reach them
  • In-person visits can sometimes resolve issues
  • Some staff are knowledgeable

✗ Areas to Improve

  • Extremely long hold times
  • Unresponsive online systems
  • Bureaucratic and confusing processes
Frequently Asked Questions
  • Why can't I reach anyone on the phone?
  • How do I resolve a tax issue?
  • Is there a better way to pay?
User Feedback

Avoid calling if you can; try to go in person.

The system is broken and frustrating.

Be prepared for a long wait.