Concentra Urgent Care
4780 N Orange Blossom Trl, Orlando, Florida, 32810
This location is a hub for occupational health and urgent care, leading to a wide range of experiences. Many patients appreciate the efficiency of the staff for quick tasks like drug screens and physicals. However, there are significant complaints regarding long wait times, understaffing, and poor communication from the call center. It is a functional facility for work-related needs, but patients often find the administrative process frustrating.
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If you are going for a physical, bring all your paperwork pre-filled to speed up the process.
✓ What Works Well
- Fast for simple tasks
- Friendly individual staff members
- Convenient for work physicals
✗ Areas to Improve
- Extremely long wait times
- Poor call center support
- Understaffed and disorganized
- How long is the wait for a drug screen?
- Can I walk in for a physical?
- Why is it so hard to get a call back?
Good for quick work-related tests.
Management needs to address the staffing issues.
The clinical staff is often better than the admin.
- Category Health & Medical
- Neighborhood North Orlando
- City Orlando
- State Florida
- Postcode 32810
- Country United States
