Concentra Urgent Care
8756 Teel Pkwy, Suite 350, Frisco, Texas, 75034
Concentra Urgent Care in Frisco is a high-volume clinic that gets mixed reviews. Many patients appreciate the efficiency and professionalism of the staff for routine needs like drug screens and physicals. However, there is a recurring pattern of complaints regarding long wait times, poor communication, and perceived lack of empathy from some medical staff. It is often described as a 'factory' setting, which works for some but leaves others feeling like just another number.
We analyze 76 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you are there for a drug screen, arrive early and be prepared for a wait, as they prioritize workers' comp cases.
✓ What Works Well
- Efficient for routine physicals
- Professional front desk staff
- Clean facility
✗ Areas to Improve
- Long wait times
- Lack of empathy
- Inconsistent communication
- How long is the wait for a drug test?
- Do I need an appointment?
- Why is the billing so confusing?
Great for a quick physical, but don't expect a personal touch.
The front desk is efficient, but the medical staff seems rushed.
It's a high-volume clinic, so expect a wait.
- Category Health & Medical
- Neighborhood Frisco
- City Frisco
- State Texas
- Postcode 75034
- Country United States
