Health & Medical · Urgent Care & Occupational Health

Concentra Urgent Care

15768 Arrow Hwy, Irwindale, California, 91706

Google Maps Updated: 13 May 2026
Authenticity Score: 82/100
About

This spot is a mixed bag. People love the medical staff and the physical therapy team, calling them professional and kind. But the wait times are a total nightmare, often lasting hours. The front desk staff gets a lot of heat for being rude or dismissive.

Our Review Process
20
Most Relevant
15
Newest
20
Highest
20
Lowest

We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 70/100
Admin Efficiency 35/100
Pro Tip

Arrive as early as possible in the morning to avoid the massive afternoon backlog.

Strong clinical outcomes
Poor front-end service
Pros & Cons

✓ What Works Well

  • Professional medical staff
  • Clean facility
  • Great physical therapy team

✗ Areas to Improve

  • Extremely long wait times
  • Rude front desk staff
  • Poor communication
Frequently Asked Questions
  • Is this a 24-hour urgent care?
  • Why is the wait time so long for an appointment?
User Feedback

Doctors are spot on

Front desk needs training

Not a standard urgent care

Location Details
Street: 15768 Arrow Hwy
Neighborhood: Irwindale
City: Irwindale
State: California
Postcode: 91706
Country: United States
Location
15768 Arrow Hwy, Irwindale, CA 91706
Quick Info
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