Concentra Urgent Care
3161 Walnut Ave, Fremont, California, 94538
This urgent care center has a very mixed reputation. While some patients appreciate the friendly staff and efficient service for routine tasks like drug screens or TB tests, there are numerous, serious complaints about long wait times, poor communication, and dismissive or rude staff. It seems to be a facility that is often overwhelmed, leading to frustration for both patients and staff. It's a place that works well for simple, scheduled tasks but can be a major headache for urgent medical needs.
We analyze 75 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you need a routine task like a drug screen, go as early as possible to avoid the long wait times.
✓ What Works Well
- Efficient for routine tasks (drug screens, TB tests)
- Friendly and helpful staff (in some cases)
- Clean and modern facility
✗ Areas to Improve
- Extremely long wait times for urgent care
- Poor communication and follow-up
- Rude or dismissive staff
- Why is the wait time so long?
- Can I get an appointment?
- Why can't I reach anyone by phone?
Great for drug screens, but don't go here for urgent care.
I've been waiting for hours and still haven't been seen.
The staff is hit or miss; some are great, others are rude.
- Category Health & Medical
- Neighborhood Fremont
- City Fremont
- State California
- Postcode 94538
- Country United States
