Concentra Urgent Care
9900 W Broad St, C, Glen Allen, Virginia, 23060
Reviews for this location are mixed, with a strong divide between those who had quick, professional experiences and those who faced long wait times and poor communication. Many patients appreciate the convenience for drug testing and DOT physicals, but others report frustration with administrative errors and perceived lack of empathy from some providers. The facility is generally described as clean, but staffing levels seem to impact the quality of service.
We analyze 75 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
Call ahead to check current wait times, even if you have an appointment.
✓ What Works Well
- Convenient for DOT physicals
- Clean facility
- Some staff are very kind
✗ Areas to Improve
- Long and unpredictable wait times
- Inconsistent communication
- Administrative errors
- Do I need an appointment for a drug test?
- How long is the wait today?
- Do you accept walk-ins?
Hit or miss service.
Great for quick screenings.
Wait times are unacceptable.
- Category Health & Medical
- Neighborhood Glen Allen
- City Glen Allen
- State Virginia
- Postcode 23060
- Country United States
