Concentra Urgent Care
1311 Shadeland Ave, Suite E-J, Indianapolis, Indiana, 46219
Patients generally find this location efficient and professional for work-related needs like physicals and drug screenings. The staff is often described as friendly and helpful. However, there are recurring complaints about long wait times, even with appointments, and some frustration with administrative processes and billing. Overall, it is seen as a reliable spot for occupational health services.
We analyze 72 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
If you are going for a drug screen, ensure you are well-hydrated before your appointment.
✓ What Works Well
- Efficient for work-related services
- Friendly and professional staff
- Clean facility
✗ Areas to Improve
- Long wait times
- Administrative and billing issues
- Inconsistent communication
- How long is the wait for a drug test?
- Do I need an appointment?
- How do I resolve a billing error?
Great for work physicals, but be prepared to wait.
Staff is friendly and efficient.
Administrative side needs improvement.
- Category Health & Medical
- Neighborhood Indianapolis
- City Indianapolis
- State Indiana
- Postcode 46219
- Country United States
