Health & Medical · Urgent Care

Concentra Urgent Care

817 E Gate Dr, Suite 102, Mt Laurel Township, New Jersey, 08054

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This location is frequently criticized for long wait times, poor communication, and inconsistent care. While some patients report positive experiences with specific staff members, many others describe the environment as dismissive, unprofessional, and even negligent. Issues with billing and administrative follow-through are common complaints. It is a facility that many locals seem to avoid if possible, preferring other urgent care centers for serious medical needs.

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We analyze 75 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 55/100
Admin Efficiency 45/100
Pro Tip

If you need an X-ray, call ahead to confirm if a technician is on-site, as this is a frequent point of frustration.

Drug screenings
Pre-employment physicals
Pros & Cons

✓ What Works Well

  • Some staff are kind and professional
  • Convenient for basic screenings
  • Clean facility in some areas

✗ Areas to Improve

  • Extremely long wait times
  • Poor communication and bedside manner
  • Billing and administrative errors
Frequently Asked Questions
  • Do you have an X-ray technician?
  • What are your wait times?
  • How do I resolve billing disputes?
User Feedback

Staff is hit or miss

Avoid if possible

Billing is a nightmare