Concentra Urgent Care
190 Baldwin Rd, Suite B, Parsippany, New Jersey, 07054
This Concentra location is a busy hub for occupational health and urgent care. Many patients appreciate the efficiency and the kindness of the clinical staff, particularly the nurses and technicians. However, there are recurring complaints about the front desk staff being rude or unprofessional, which can sour the experience. Wait times can be long, but for those who arrive early or have a scheduled appointment, the process is generally smooth. It is a reliable spot for work-related needs, provided you can navigate the front desk.
We analyze 72 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Professional and caring clinical staff
- Clean and well-organized facility
- Efficient for work-related screenings
✗ Areas to Improve
- Rude front desk personnel
- Long wait times
- Billing and insurance confusion
- Do I need an appointment for a drug test?
- Why is the front desk so rude?
- How long will the wait be?
Clinical team is top-notch
Front desk needs better training
Good for quick, routine medical needs
- Category Health & Medical
- Neighborhood Parsippany
- City Parsippany
- State New Jersey
- Postcode 07054
- Country United States
