Health & Medical · Urgent Care
Concentra Urgent Care
3928 Pacific Ave SE, Lacey, Washington, 98503
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Updated: 19 May 2026
Authenticity Score: 79/100
About
This clinic is frequently used for work-related physicals and drug screens. Feedback is mixed; many appreciate the friendly staff and efficiency, but there are frequent complaints about long wait times, even with appointments. Some patients have raised concerns about the accuracy of medical testing and the professionalism of the front desk.
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We analyze 71 public reviews for Concentra Urgent Care using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Medical Expertise
65/100
Admin Efficiency
35/100
Pro Tip
If you are going for a physical, bring all your paperwork and be prepared for a long wait.
DOT Physicals
Drug Screening
Pros & Cons
✓ What Works Well
- Friendly staff
- Efficient for some
- Convenient location
✗ Areas to Improve
- Long wait times
- Inconsistent communication
- Billing issues
Frequently Asked Questions
- Why is the wait so long?
- Can I get my results faster?
- Why was I billed this amount?
User Feedback
Good for work physicals
Wait times are frustrating
Staff is hit or miss
Quick Info
- Category Health & Medical
- City Lacey
- State Washington
- Postcode 98503
- Country United States
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