Concerned Dental Care of Richmond Hill
119-01 Liberty Ave, New York, New York, 11419
This office faces significant criticism regarding customer service and administrative management. While some patients report positive clinical experiences, many others describe rude interactions with the front desk, long wait times, and difficulty scheduling appointments. There are also concerns about billing transparency and the overall professionalism of the management team.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you choose this office, document every interaction and confirm your insurance coverage in writing before any procedure.
✓ What Works Well
- Some skilled dentists on staff
- Convenient location
- Payment plans available
✗ Areas to Improve
- Very rude and unprofessional front desk
- Long wait times and scheduling issues
- Lack of billing transparency
- Why is it so hard to get an appointment?
- Are the billing practices transparent?
- Is the staff trained in customer service?
The clinical work is okay, but the service is a nightmare.
Avoid if you value your time and sanity.
Management needs to address the front desk behavior.
- Category Health & Medical
- City New York
- State New York
- Postcode 11419
- Country United States
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