Concord MA Family & Cosmetic Dentistry | Concord Woods Dental Group
290 Baker Ave, Suite S101, Concord, Massachusetts, 01742
Concord Woods Dental Group has a polarized reputation. Long-term patients often praise the clinical skill of specific dentists and hygienists, particularly Jill. However, there are frequent, severe complaints regarding administrative incompetence, scheduling errors, and aggressive, potentially unethical billing practices. While the clinical work is often good, the administrative side is a major pain point for many.
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Get everything in writing, especially regarding 'complimentary' services, and keep a close eye on your insurance EOBs.
✓ What Works Well
- Skilled clinical staff
- Modern facility
- Great for long-term care
✗ Areas to Improve
- Severe scheduling incompetence
- Aggressive, unethical billing
- Poor communication
- Why am I being billed for a 'complimentary' visit?
- Why is the staff so disorganized?
Jill is an angel.
Administrative side is a trainwreck.
Watch your bill closely.
- Category Health & Medical
- City Concord
- State Massachusetts
- Postcode 01742
- Country United States
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