Concord Orthopaedics
264 Pleasant St, Concord, New Hampshire, 03301
Patients generally praise the surgical outcomes and the expertise of the orthopedic surgeons. Many feel they are in safe hands for joint replacements and complex injuries. The main pain point is the administrative side, with frequent complaints about long wait times, difficult phone systems, and billing disputes.
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Bring your own physical copies of X-rays and records to avoid potential issues with their digital upload system.
✓ What Works Well
- Highly skilled surgeons
- Successful surgical outcomes
- Professional and knowledgeable medical staff
✗ Areas to Improve
- Long wait times for appointments
- Frustrating phone and scheduling system
- Billing and insurance communication issues
- Why is it so hard to get through on the phone?
- Are the appointment slots too short?
Great doctors, but the front office feels like a factory.
Surgical results were life-changing.
Expect to wait well past your appointment time.
- Category Health & Medical
- City Concord
- State New Hampshire
- Postcode 03301
- Country United States
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