Cone Health Triad Foot & Ankle Center at Burlington
1680 Westbrook Ave, Burlington, North Carolina, 27215
Patients generally have positive things to say about the doctors, particularly Dr. Hyatt and Dr. Evans, for their surgical skill and bedside manner. The main complaints are centered around billing issues, long wait times, and poor customer service from the front desk. It's a place where the medical care is solid, but the business side needs work.
We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always ask for the price of any support devices or braces before they are applied to avoid surprise out-of-pocket costs.
✓ What Works Well
- Skilled surgeons
- Friendly doctors
- Effective treatments
✗ Areas to Improve
- Billing nightmares
- Long wait times
- Poor phone communication
- Why is this brace so expensive?
- How do I resolve this billing error?
Doctors are great
Billing department is a mess
Wait times are too long
- Category Health & Medical
- City Burlington
- State North Carolina
- Postcode 27215
- Country United States
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