Confianza Insurance
Financial Services · Insurance Agency

Confianza Insurance

956 E Lincoln Rd, Idaho Falls, Idaho, 83401

Google Maps Updated: 14 May 2026
Authenticity Score: 75/100
About

Confianza Insurance receives mixed reviews. Some clients praise the agency for its helpful and friendly staff, particularly Jake Smith, who is described as knowledgeable and easy to work with. However, there are significant complaints regarding poor communication, lack of organization, and negative experiences with customer service. While some have found great deals, others have been left frustrated by the agency's service.

Our Review Process
20
Most Relevant
9
Newest
20
Highest
10
Lowest

We analyze 59 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 70/100
Staff Helpfulness 73/100
Pro Tip

If you choose this agency, specifically request to work with Jake Smith; he is frequently mentioned as the most helpful agent.

Competitive Rates
Mixed Service
Pros & Cons

✓ What Works Well

  • Helpful and friendly staff
  • Competitive rates
  • Easy to work with

✗ Areas to Improve

  • Poor communication
  • Lack of organization
  • Inconsistent service quality
Frequently Asked Questions
  • Can you help me with my insurance?
  • How do I get a quote?
User Feedback

Jake is great.

Communication needs improvement.

Mixed experiences.

Location Details
Street: 956 E Lincoln Rd
Neighborhood: Lincoln Road
City: Idaho Falls
State: Idaho
Postcode: 83401
Country: United States
Location
956 E Lincoln Rd, Idaho Falls, ID 83401
Quick Info
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