7711 Center Ave, Suite 200, Huntington Beach, California, 92647
This agency faces severe criticism for poor customer service, communication issues, and billing discrepancies. Many users report being hung up on, receiving poor explanations for rate hikes, and experiencing difficulty with claims. While some individual agents receive praise, the overall reputation is very negative.
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✓ What Works Well
✗ Areas to Improve
Communication is very poor.
Billing issues are common.
Claims process is frustrating.