245 Alvord Park Rd, B, Torrington, Connecticut, 06790
Connecticut GI in Torrington is praised for its knowledgeable and compassionate APRNs and staff, who are often described as thorough and attentive. However, the practice suffers from significant administrative issues, including long wait times for appointments, difficulty reaching the office by phone, and billing confusion. While the clinical care is generally well-regarded, the administrative hurdles can make the overall experience frustrating for many patients.
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If you have an urgent issue, keep calling and ask to be put on a cancellation list.
✓ What Works Well
✗ Areas to Improve
The clinical team is great, but the admin side is a mess.
I love my provider, but the wait for an appointment is ridiculous.
Professional care, but be prepared for a long wait.