Health & Medical · Oral Surgery

Connecticut Valley Oral Surgery Associates

100 University Dr, Amherst, Massachusetts, 01002

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Most patients have a great experience with the surgeons, noting that procedures are painless and the staff is very comforting. The main friction point is the front office, which some find rude or disorganized. Overall, it is a solid spot for oral surgery if you can get past the administrative hurdles.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
19
Lowest

We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 90/100
Admin Efficiency 50/100
Pro Tip

If you have dental anxiety, mention it when booking; the nursing staff is known for being exceptionally patient and comforting.

Surgical outcomes: Excellent
Communication: Needs improvement
Pros & Cons

✓ What Works Well

  • Painless and expert surgical procedures
  • Very comforting and kind nursing staff
  • Clear post-op instructions

✗ Areas to Improve

  • Rude or condescending front desk staff
  • Outdated communication methods
  • Strict and sometimes harsh scheduling policies
Frequently Asked Questions
  • Why don't you identify yourselves in text messages?
  • What are the pre-op rules for food and drink?
  • Why was I dropped as a patient for missing an appointment?
User Feedback

The surgeons are top-notch and really put you at ease.

The front office needs a serious customer service upgrade.

Great bang for the buck regarding the quality of surgery.

Location Details
Street: 100 University Dr
City: Amherst
State: Massachusetts
Postcode: 01002
Country: United States
Location
100 University Dr, Amherst, MA 01002
Quick Info
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