360 Chestnut St, Newark, New Jersey, 07105
This agency is highly regarded for its long-term relationships and friendly staff. Agents like Rosa, Michelle, and Maria are frequently mentioned for their patience and expertise. Most customers feel like family and appreciate the personalized attention. There are a few complaints about communication gaps, but the overall sentiment is very positive.
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Rosa and Michelle are the go-to agents for complex policy questions.
✓ What Works Well
✗ Areas to Improve
Rosa is amazing!
They treat you like family.
Great service for over 20 years.