Automobile · Tire and Auto Care

Conrad's Tire Express & Total Car Care

1570 W State St, Alliance, Ohio, 44601

Google Maps Updated: 19 May 2026
Authenticity Score: 60/100
About

Conrad's Tire Express in Alliance has a very polarized reputation. While some customers appreciate the friendly staff and competitive pricing, many others report significant issues with service quality, communication, and upselling tactics. There are frequent complaints about work not being done correctly, long wait times, and a lack of accountability. It seems to be a hit-or-miss experience, and many customers recommend looking elsewhere for reliable auto care.

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Highest rating
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We analyze 73 public reviews for Conrad's Tire Express & Total Car Care using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Service Quality 40/100
Transparency 35/100
Pro Tip

Always get a second opinion for major repairs and verify all work before leaving the shop.

Tire Services
General Auto Repair
Pros & Cons

✓ What Works Well

  • Competitive pricing
  • Friendly staff for some
  • Convenient online scheduling

✗ Areas to Improve

  • Inconsistent service quality
  • Aggressive upselling
  • Poor communication and long waits
Frequently Asked Questions
  • Why is my car still making noise?
  • Are these repairs really necessary?
  • Why was my appointment delayed?
User Feedback

Service quality is often questioned

Upselling is a common complaint

Communication needs significant improvement