245 Park Ave, East Rutherford, New Jersey, 07073
Consensus Health Primary Care (formerly Med-Care) has a long-standing reputation for excellent medical care, with many patients trusting their doctors for decades. However, the transition to Consensus Health has brought significant administrative changes that have frustrated many long-term patients. Issues include difficulty reaching the office, billing changes, and the removal of on-site diagnostic services. While the doctors remain highly regarded, the administrative experience has declined.
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If you have trouble reaching the office, try using the patient portal for non-urgent communication.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the office management is a disaster.
I've been coming here for 30 years, but the recent changes are disappointing.
Great care, but be prepared for some administrative hurdles.