ConvenientMD Urgent Care
125 Indian Rock Rd, Windham, New Hampshire, 03087
This urgent care is a mixed bag for locals. Many patients appreciate the quick, efficient medical care and the clean facility when they are feeling under the weather. Conversely, the billing department and front desk staff receive heavy criticism for being rude and disorganized. Patients often report feeling like a number rather than a person, especially when dealing with insurance issues.
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Always keep a copy of your payment receipt, as billing discrepancies are a common complaint here.
✓ What Works Well
- Fast diagnosis
- Clean and modern facility
- Knowledgeable providers
✗ Areas to Improve
- Billing and insurance errors
- Rude front desk staff
- Inconsistent wait times
- Why was I charged twice for the same visit?
- Is the online waitlist accurate?
Great medical care, terrible billing department
Staff needs better training on empathy
Convenient alternative to the ER
- Category Health & Medical
- City Windham
- State New Hampshire
- Postcode 03087
- Country United States
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