975 W 49th St, Hialeah, Florida, 33012
Conviva Senior Primary Care in Hialeah is highly valued by many seniors and their families for the compassionate, respectful, and thorough care provided by the doctors and clinical staff. Many feel their loved ones are in the best possible hands. However, there are significant and recurring complaints about administrative failures, including long wait times, poor communication, and difficulty with referrals and pharmacy services, which can be deeply distressing for elderly patients.
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If you are managing care for an elderly relative, be prepared to be very hands-on with follow-ups for referrals and medications.
✓ What Works Well
✗ Areas to Improve
They treat my parents like family.
The clinical care is great, but the office management is a disaster.
I'm worried about the lack of follow-up for my elderly mother.