Conviva Senior Primary Care
1500 E Hillsboro Blvd, STE 107, Deerfield Beach, Florida, 33441
Conviva Senior Primary Care receives mixed reviews. Many patients love the clinical staff, particularly Dr. Chediak and the nurse practitioners, for their kindness and thoroughness. However, the administrative experience is a major pain point, with frequent complaints about long hold times at the call center, difficulty getting referrals, and billing confusion. It seems to be a practice where the medical care is strong, but the system around it is often frustrating.
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If you need a referral, start the process well in advance and follow up frequently; the call center can be a bottleneck.
✓ What Works Well
- Kind and thorough clinical staff
- Compassionate doctors
- Clean and modern facility
✗ Areas to Improve
- Extremely long hold times at call center
- Difficulty obtaining referrals
- Billing and insurance confusion
- Why can't I reach the office directly?
- When will my referral be ready?
- Why am I being billed for this?
The doctors are great, but the call center is a nightmare.
I love my doctor, but the administrative side is frustrating.
The staff is kind, but the system is slow.
- Category Health & Medical
- City Deerfield Beach
- State Florida
- Postcode 33441
- Country United States
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