Conviva Senior Primary Care
875 Military Trail, Suite 200, 210, Jupiter, Florida, 33458
Patients generally love the clinical staff, often describing the doctors and nurses as compassionate and thorough. However, the administrative side of the practice is a major pain point. Many reviewers report extreme difficulty reaching the office by phone, long hold times, and issues with referrals. While the medical care is top-notch, the operational hurdles are causing some long-time patients to consider leaving.
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✓ What Works Well
- Compassionate and skilled doctors
- Convenient in-house services
- Welcoming front desk staff
✗ Areas to Improve
- Extremely long phone hold times
- Difficult referral process
- Inconsistent administrative follow-up
- Why is it so hard to get a human on the phone?
- Are referrals processed in a timely manner?
Clinical care is excellent
Administrative support is failing
Patients feel like a number due to poor communication
- Category Health & Medical
- City Jupiter
- State Florida
- Postcode 33458
- Country United States
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