Health & Medical · Optometry

Cool Springs EyeCare

3252 Aspen Grove Dr, Franklin, Tennessee, 37067

Google Maps Updated: 13 May 2026
Authenticity Score: 75/100
About

Patients are divided. Many love the doctors and the thorough exams, but there is a recurring theme of frustration regarding billing, hidden fees, and poor front-desk service. It seems like a great place for an exam, but be wary of the optical shop side.

Our Review Process
20
Most Relevant
16
Newest
0
Highest
20
Lowest

We analyze 56 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 35/100
Pro Tip

Ask for a full price breakdown before any 'new' tests or contact fittings.

Excellent clinical care
Questionable billing transparency
Pros & Cons

✓ What Works Well

  • Thorough eye exams
  • Knowledgeable doctors
  • Friendly clinical staff

✗ Areas to Improve

  • Hidden billing fees
  • Unfriendly front desk
  • Slow optical shop service
Frequently Asked Questions
  • Why are there hidden fees?
  • Is the optical shop overpriced?
User Feedback

Doctors are great, shop is a headache

Billing is a total mystery

Great care, but watch your wallet

Location Details
Street: 3252 Aspen Grove Dr
Neighborhood: Cool Springs
City: Franklin
State: Tennessee
Postcode: 37067
Country: United States
Location
3252 Aspen Grove Dr, Franklin, TN 37067
Quick Info
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