Cooper Primary Care - Runnemede
20 S Black Horse Pike, Runnemede, New Jersey, 08078
Cooper Primary Care in Runnemede has a very polarized reputation. Many patients praise the doctors for their thoroughness and kindness, but there is a significant volume of complaints regarding the administrative staff, long wait times, and poor communication. It seems to be a facility where the clinical care is often good, but the administrative experience can be a major source of frustration for patients.
We analyze 77 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have trouble with the front desk, try using the patient portal for non-urgent communication to avoid long hold times.
✓ What Works Well
- Thorough and kind doctors
- Clean and well-maintained facility
- Some staff are very helpful
✗ Areas to Improve
- Rude and unaccommodating front desk
- Long wait times
- Poor communication and follow-up
- Why is it so hard to get an appointment?
- Do they return calls promptly?
Great doctor, but the front office is a mess.
Impersonal and heartless administrative staff.
Hit or miss depending on the provider.
- Category Health & Medical
- City Runnemede
- State New Jersey
- Postcode 08078
- Country United States
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