Corewell Health Care Center - 2009 Holton Rd
2009 Holton Rd, Muskegon, Michigan, 49445
The clinic has a very mixed reputation. While some patients appreciate the modern facility and friendly staff, there are frequent complaints about administrative issues, including long wait times, difficulty reaching the office by phone, and poor communication regarding prescriptions and referrals. It is a large facility where patients often feel like just a number.
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Use the online portal if possible, as the phone system can be very difficult to navigate.
✓ What Works Well
- Modern and clean facility
- Some friendly and caring staff
- Convenient walk-in clinic
✗ Areas to Improve
- Long wait times
- Poor phone and scheduling system
- Communication gaps regarding prescriptions
- How do I reach the scheduling line?
- Is the lab open until 7 PM?
The phone system is very frustrating.
Some doctors are excellent, but the office staff is inconsistent.
The facility itself is very nice.
- Category Health & Medical
- City Muskegon
- State Michigan
- Postcode 49445
- Country United States
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