43535 Grand River Ave, Novi, Michigan, 48375
This urgent care clinic has a polarized reputation. Many patients praise the efficient, kind, and professional clinical staff, noting that they felt well-cared for and heard. However, there is a significant volume of complaints regarding long wait times, administrative disorganization, and perceived rudeness from front-desk staff. It is a clinic where the clinical care is often good, but the office experience can be highly inconsistent.
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Try to book your appointment online, but be prepared for potential wait times regardless.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but the admin side is a mess.
Efficient and professional.
Wait times are a major issue.