Corneal Associates of New Jersey
100 Passaic Ave, Suite 200, Fairfield, New Jersey, 07004
The practice is highly regarded for its medical expertise, particularly in corneal transplants and cataract surgery. However, patients frequently report significant frustration with the call center, long wait times, and a decline in customer service quality since the practice was acquired.
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Try to schedule appointments early in the day to minimize wait times.
✓ What Works Well
- Expert surgeons
- Successful outcomes
- Professional medical staff
✗ Areas to Improve
- Poor call center service
- Long wait times
- Declining customer service
- How do I reach the office directly?
- Why is the wait time so long?
The doctors are top-notch.
The call center is very frustrating.
Wait times are often excessive.
- Category Health & Medical
- City Fairfield
- State New Jersey
- Postcode 07004
- Country United States
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