1270 E Moore Lake Dr E, Fridley, Minnesota, 55432
This medical equipment provider is highly praised for its helpful and knowledgeable staff, particularly when it comes to CPAP setup and education. Many customers feel well-supported and cared for. However, there is a significant amount of negative feedback regarding billing transparency and customer service responsiveness. Some customers feel they have been overcharged or misled, and the administrative side of the business seems to struggle with communication and follow-through. It is a place where the front-line staff shines, but the back-office operations often fail.
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✓ What Works Well
✗ Areas to Improve
Jackie is amazing, but the billing department is a nightmare.
They were so helpful with my CPAP, but the follow-up is non-existent.
Felt like they were trying to overcharge me.