4030 Smith Rd, Suite 110, Cincinnati, Ohio, 45209
Cornerstone Dental Group is well-liked for its friendly staff and comfortable environment, with many patients noting that they have helped overcome dental anxiety. The clinical care is generally praised. However, there are recurring complaints about rigid billing policies, high-pressure sales tactics, and poor communication from the front desk, which has left some patients feeling like a number rather than a person.
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Clarify all billing and insurance coverage before starting any treatment.
✓ What Works Well
✗ Areas to Improve
The clinical team is great, but the front office is a headache.
They make you feel comfortable, but watch out for the billing.
Great for routine care, but be cautious with treatment plans.