Cornerstone Dental, LLP
3770 Mt Read Blvd, Rochester, New York, 14616
Cornerstone Dental has a mixed reputation. While many patients praise the clinical skill of the dentists and the friendliness of some staff, there is a growing number of complaints about a decline in service, aggressive upselling, and rude administrative staff. The practice is often described as feeling more corporate than it used to.
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✓ What Works Well
- Skilled and professional dentists
- Modern facility and equipment
- Some staff members are very kind
✗ Areas to Improve
- Rude and unprofessional administrative staff
- Aggressive upselling of services
- Decline in personalized care
- Why was I charged for services I didn't need?
- Why is the front desk so rude?
It used to feel like a family practice, now it's a factory.
The dentists are great, but the front office is a nightmare.
I feel like they are just trying to get as much money as possible.
- Category Health & Medical
- City Rochester
- State New York
- Postcode 14616
- Country United States
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