CornerStone Ear, Nose & Throat - Indian Land, SC
7666 Charlotte Hwy, Suite 220, Indian Land, South Carolina, 29707
This ENT office has a very polarized reputation. While many patients love the care they receive from providers like Karen Greene, others have had terrible experiences with the front desk and rigid office policies. It seems like a great place if you get in, but getting in and dealing with the administrative side is a major hurdle.
We analyze 67 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing question, try to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Karen Greene is highly praised
- Quick and effective procedures
- Friendly and knowledgeable clinical staff
✗ Areas to Improve
- Very strict and rude front desk staff
- Poor communication regarding appointments
- Difficulty with billing and insurance
- Is the front desk really that rude?
- How do I get a return call?
Karen Greene is a gem.
Front desk needs a customer service course.
Great care, but the office is a nightmare.
- Category Health & Medical
- City Indian Land
- State South Carolina
- Postcode 29707
- Country United States
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