485 Titus Ave, Rochester, New York, 14617
Patients generally value the clinical expertise of the doctors, particularly for surgeries like cataracts. However, the practice suffers from significant operational inefficiencies, including long wait times and poor communication from the front office. Many patients feel the quality of care is high, but the administrative experience is frustrating.
Expect to spend a significant amount of time in the waiting room; plan your day accordingly.
✓ What Works Well
✗ Areas to Improve
Great doctors, poor office management.
Surgery results were excellent.
Frustrating scheduling process.