500 Vonderburg Dr, Suite 102, Brandon, Florida, 33511
Patients generally love the compassionate and attentive care provided by doctors like Dr. Lucas and Dr. Gonzalez. The practice is often described as patient-centered and professional. However, there are recurring complaints about long wait times, billing issues, and difficulty with administrative communication.
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If you have a billing concern, ask to speak with the office manager directly rather than relying on phone support.
✓ What Works Well
✗ Areas to Improve
Dr. Lucas is amazing and truly listens.
The office is efficient, but the wait can be long.
Billing department needs better communication.