Cornerstone Optometry
36921 Cook St, Suite 104, Palm Desert, California, 92211
Patients are divided; many praise Dr. Keller for his thoroughness and clinical expertise, while others report highly negative interactions with the doctor and front desk staff. The office is described as clean and professional by some, but others feel the service is cold or even hostile. Communication issues and perceived rudeness are the most common complaints, overshadowing the quality of the eye exams for some.
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The doctor is highly thorough but prefers direct communication; be prepared for a clinical, no-nonsense approach.
✓ What Works Well
- Thorough eye examinations
- Saturday appointments available
- Clean and modern office
✗ Areas to Improve
- Doctor can be perceived as condescending
- Rude front desk interactions
- Difficulty with insurance/billing transparency
- Is the doctor kid-friendly?
- Why are there so many complaints about the staff?
Clinical care is spot on for many
Staff behavior is inconsistent
Some patients feel bullied or rushed
- Category Health & Medical
- City Palm Desert
- State California
- Postcode 92211
- Country United States
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