Cortland Chrysler Dodge Jeep Ram - GO Group Auto
3878 West Rd, Cortland, New York, 13045
This dealership gets a lot of love for its sales team, especially Reilly, who is frequently mentioned for being helpful and transparent. However, the service department is a different story, with many customers reporting long wait times and poor communication. It seems like a great place to buy a car, but proceed with caution for repairs.
We analyze 79 public reviews for Cortland Chrysler Dodge Jeep Ram - GO Group Auto using our data models and filter out spam to highlight only authentic feedback.
Ask for Reilly if you are looking for a smooth, no-pressure sales experience.
✓ What Works Well
- Professional and helpful sales staff
- Transparent buying process
- Nice waiting area
✗ Areas to Improve
- Inconsistent service department quality
- High labor rates
- Communication issues regarding repairs
- Do they offer shuttle services for service appointments?
- Is the labor rate competitive?
- Are there loaner vehicles available?
Sales experience is top-notch and stress-free.
Service department needs better organization.
Management is responsive to sales concerns.
- Category Automobile
- City Cortland
- State New York
- Postcode 13045
- Country United States
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