Costco Tire Service Center
33961 Doheny Park Rd, San Juan Capistrano, California, 92675
This tire center is a mixed bag for most customers. While the prices and warranty are definitely bang for the buck, the service speed is a major frustration. Many users report long wait times even with appointments. Staff interactions range from extremely helpful to dismissive and rude. It is a good spot if you are patient and value savings over speed.
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Go early in the morning or mid-week to avoid the worst of the crowds and wait times.
✓ What Works Well
- Unbeatable tire prices and warranty
- Free tire rotations and air checks
- Knowledgeable staff when they are helpful
✗ Areas to Improve
- Extremely long wait times
- Inconsistent customer service quality
- Difficulty reaching the center by phone
- Do I really need an appointment to save time?
- Why is it so hard to get someone on the phone?
- Are the tire prices worth the wait?
Great value if you have the time to spare.
Staff can be condescending or argumentative.
Appointments don't always guarantee a quick turnaround.
- Category Automobile
- Neighborhood Capistrano Beach
- City San Juan Capistrano
- State California
- Postcode 92675
- Country United States
