Countryside Animal Clinic
1727 N Spring Garden Ave, DeLand, Florida, 32720
This clinic has a long-standing reputation, but recent reviews suggest a decline in service quality and customer satisfaction. While many still praise the medical care provided by the vets, there are frequent complaints about rude administrative staff, hidden fees, and rigid policies. Some long-time clients feel the clinic has become more focused on profit than patient care.
We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always get a written estimate for boarding and procedures to avoid surprises at checkout.
✓ What Works Well
- Experienced veterinary team
- Convenient locations
- Good medical outcomes for many pets
✗ Areas to Improve
- Rude or dismissive administrative staff
- Hidden fees and upselling
- Rigid and sometimes unfair policies
- Why are the boarding fees so high?
- Are they accepting new clients?
Used to be great, but service has really declined.
The vets are good, but the front desk is a nightmare.
They seem more interested in money than my pet.
- Category Health & Medical
- City DeLand
- State Florida
- Postcode 32720
- Country United States
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