Countryside Veterinary Service
204 S Main St, Canyonville, Oregon, 97417
This clinic is highly divisive. Many pet owners praise Dr. Tammy for her compassion, expertise, and life-saving care, often calling her a 'gem.' However, there is a significant volume of negative feedback regarding the front-office staff, who are frequently described as rude, unprofessional, and dismissive. Billing transparency and high costs are also major pain points. It seems to be a place where the medical care is excellent, but the customer service experience can be deeply frustrating.
We analyze 75 public reviews for Countryside Veterinary Service using our data models and filter out spam to highlight only authentic feedback.
If you have a billing question, ask to speak with the office manager directly rather than the front desk staff.
✓ What Works Well
- Dr. Tammy is compassionate and skilled
- Life-saving care for pets
- Good for emergency situations
✗ Areas to Improve
- Rude and unprofessional front desk staff
- High costs and billing issues
- Poor communication
- Are they accepting new patients?
- Why are the costs so high?
- Is the staff helpful with emergencies?
Dr. Tammy saved my pet's life.
The front desk staff needs training.
Great vet, but the office management is a nightmare.
- Category Health & Medical
- City Canyonville
- State Oregon
- Postcode 97417
- Country United States
