Courtesy Chrysler Dodge Jeep Ram Service Department
440 28th St SE, Grand Rapids, Michigan, 49548
Courtesy CDJR is a mixed bag. Many customers swear by their service writers and the quality of work, especially for warranty repairs. However, others report frustration with slow communication, high costs, and recurring issues that aren't fully resolved. It is a busy dealership, so expect a wait, but many find the expertise of the master mechanics worth the premium.
We analyze 74 public reviews for Courtesy Chrysler Dodge Jeep Ram Service Department using our data models and filter out spam to highlight only authentic feedback.
Request a specific service writer who communicates well to avoid the 'phone tag' frustration.
✓ What Works Well
- Certified master mechanics
- Good warranty work
- Comfortable waiting area
✗ Areas to Improve
- High prices
- Slow communication
- Recurring issues
- Do you provide loaner cars?
- Is this covered under warranty?
- How long for an oil change?
Best in the business for Jeep service.
Expensive but worth it for the quality.
Communication could be better.
- Category Automobile
- Neighborhood Grand Rapids
- City Grand Rapids
- State Michigan
- Postcode 49548
- Country United States
