Courtyard by Marriott Auburn
Hospitality · Hotel

Courtyard by Marriott Auburn

2420 W Pace Blvd, Auburn, Alabama, 36830

Google Maps Updated: 19 May 2026
Authenticity Score: 65/100
About

This hotel has a very polarized reputation. Some guests have had wonderful experiences, praising the friendly staff and clean rooms. However, a significant number of guests report serious issues with cleanliness, maintenance, and unprofessional management. There are recurring complaints about roaches, broken amenities, and poor communication. It seems to be a hit-or-miss experience.

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We analyze 73 public reviews for Courtyard by Marriott Auburn using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Room Hygiene 45/100
Staff Hospitality 55/100
Pro Tip

Check your room thoroughly for cleanliness and working amenities immediately upon arrival.

Starbucks On-site
Outdoor Pool
Pros & Cons

✓ What Works Well

  • Friendly and helpful staff (when you find them)
  • Convenient location
  • Modern and spacious rooms (when clean)

✗ Areas to Improve

  • Serious cleanliness issues (roaches, hair)
  • Broken amenities (showers, locks, TVs)
  • Unprofessional and unresponsive management
Frequently Asked Questions
  • Is breakfast included?
  • Are there roaches in the rooms?
  • Is the pool open?
User Feedback

It's a crap shoot.

Staff tries, but housekeeping is failing.

Look elsewhere if you want a guaranteed clean room.