Courtyard Family Practice
4410 N Midkiff Rd, Ste D-6, Midland, Texas, 79705
Patients love Kevin Salas for his down-to-earth, listening-first approach. He is often described as a life-saver who truly cares. However, the office staff is a frequent source of frustration, with many reports of long hold times and poor communication. It is a classic 'great doctor, struggling office' situation.
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Use the patient portal for communication instead of calling, as phone lines are often overwhelmed.
✓ What Works Well
- Excellent bedside manner
- Thorough and attentive care
- In-house lab services
✗ Areas to Improve
- Difficult to reach by phone
- Inconsistent office staff
- Billing and no-show fee issues
- Why is it so hard to get someone on the phone?
- Are they accepting new patients?
Kevin is the best, but the front office needs to get it together.
I love the care, but the hold times are enough to make you switch doctors.
They really listen to you, which is rare these days.
- Category Health & Medical
- City Midland
- State Texas
- Postcode 79705
- Country United States
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