CovenantCare Practices-Erin
Health & Medical · Primary Care

CovenantCare Practices-Erin

21 Roby Dr, Erin, Tennessee, 37061

Google Maps Updated: 13 May 2026
Authenticity Score: 85/100
About

Patients generally appreciate the attentive care from the doctors and nurses, often highlighting their willingness to listen. However, there are recurring complaints about administrative issues, including long hold times, poor communication, and difficulty scheduling appointments. It's a mixed bag where the clinical care is strong, but the office operations need work.

Review Summary
20
Most Relevant
14
Newest
20
Highest
13
Lowest
Total Reviews Analyzed: 67
Performance Scores
Medical Expertise 82/100
Admin Efficiency 45/100
Pro Tip

Calling the office directly is often more effective than using the online scheduling system for urgent needs.

Strong clinical care
Frustrating phone support
Pros & Cons

✓ What Works Well

  • Attentive and caring medical providers
  • Good patient-doctor rapport
  • Thorough explanations of health issues

✗ Areas to Improve

  • Long hold times on the phone
  • Difficulty scheduling appointments
  • Inconsistent follow-up on test results
Frequently Asked Questions
  • Why is it so hard to reach someone on the phone?
  • Are there better ways to schedule appointments than online?
User Feedback

Doctors are great, but the office staff is hard to deal with.

Wait times for appointments are too long.

They really listen to your concerns once you get in.

Location Details
Street: 21 Roby Dr
Neighborhood: Erin
City: Erin
State: Tennessee
Postcode: 37061
Country: United States
Location
21 Roby Dr, Erin, TN 37061
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.