500 W San Bernardino Rd, Suite A, Covina, California, 91722
The clinic is praised for its knowledgeable and compassionate doctors, with many patients feeling well-supported in their treatment plans. However, there is a stark contrast in feedback regarding the administrative staff, with numerous complaints about billing transparency, rude behavior, and poor communication. While the medical care is highly rated, the office management often leaves patients feeling frustrated.
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✓ What Works Well
✗ Areas to Improve
Doctors are great, but the billing is a mess.
Very professional and thorough care.
Staff needs better customer service training.