1555 44th St SW, Wyoming, Michigan, 49509
Patients generally praise Dr. Cox for his friendly bedside manner, thorough explanations, and surgical skill, especially with children. However, a significant number of reviews highlight major frustrations with the office staff, citing long wait times, poor communication, and difficulty reaching the office for follow-ups. While the clinical care is often described as top-notch, the administrative side of the practice is frequently labeled as disorganized and unresponsive.
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The office uses a strict scheduling rule for returning patients; call well in advance to secure a slot.
✓ What Works Well
✗ Areas to Improve
Dr. Cox is a fantastic surgeon but the office support is a total letdown.
The clinical care is spot on, but the administrative labyrinth is exhausting.
Great experience with the procedure, but getting a call back is like pulling teeth.