Cox Medical Center South Emergency and Trauma Center
Health & Medical · Emergency and Trauma Center

Cox Medical Center South Emergency and Trauma Center

3801 S National Ave, Springfield, Missouri, 65807

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Updated: 13 May 2026
Authenticity Score: 45/100
Measures how genuine and consistent the reviews are — based on specific details, reviewer consistency, and conflict detection across all review buckets.
About

The Cox Medical Center South Emergency and Trauma Center receives highly polarized reviews. While some patients report life-saving care and professional treatment, a significant number of reviewers describe long wait times, rude or indifferent staff, and poor communication. The facility's reputation is heavily impacted by these negative experiences, leading to a sense of distrust among many in the community.

Review Summary
20
Most Relevant
19
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 79
Performance Scores
Medical Expertise 70/100
Admin Efficiency 20/100
Pro Tip

If you have a non-life-threatening emergency, consider if an urgent care center might be a more efficient option, as the ER wait times can be significant.

Trauma center
High-volume ER
Pros & Cons
What Works Well
  • Life-saving care for critical cases
  • Some staff are very kind and professional
  • Spacious and clean facility
Areas to Improve
  • Extremely long wait times
  • Rude and indifferent staff
  • Poor communication and follow-up
Frequently Asked Questions
  • Why is the wait time so long?
  • Is this place safe?
  • How can I get better communication?
User Feedback

They saved my life, but the process was a nightmare.

The staff acts like you're an inconvenience.

Not a great bang for the buck.

Location Details
Street
3801 S National Ave
Neighborhood
Springfield
City
State
Postcode
65807
Country
Coordinates
37.144, -93.2806
Location
3801 S National Ave, Springfield, MO 65807
Quick Info
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