5401 Netherby Ln, Suite 400, North Charleston, South Carolina, 29420
Patients generally love the friendly, upbeat vibe and the quick service at this office. Many parents appreciate how the staff makes kids feel comfortable, often using rewards to keep them happy. However, some folks have run into frustrating administrative hurdles, particularly with billing and scheduling across multiple locations. A few reviews mention safety concerns regarding equipment maintenance, which is a bit of a downer. Overall, it is a popular spot for a great smile if you can navigate the admin side.
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Ask for your appointments at the specific location where your primary orthodontist is stationed that day to avoid confusion.
✓ What Works Well
✗ Areas to Improve
Staff is super friendly and makes the experience fun.
Scheduling is a headache because they rotate locations.
The orthodontist is professional and doesn't push unnecessary work.